More than 75% of Veterans who receive VA health care also get care from non-VA providers. Increasing VA’s ability to electronically share Veteran health information in a secure, standard, and efficient way is vital.

ITC provides and delivers professional and technical management services for the Veterans Health Administration (VHA) Office of Health Informatics (OHI) Interoperability Office (IO) Veterans Health Information Exchange (VHIE) Portfolio of Programs. ITC provides the expertise necessary to enable the VHIE program to improve upon and expand the VA’s ability to securely share computable electronic health information with other healthcare providers involved in the provision of care to the Veteran. This involves the application of program and project management services, clinical and health informatics expertise, performance management services, and community outreach in support of all work areas within VHIE.

By implementing the SAFE PMO Approach to synchronize strategy, communications, schedules, requirements, deliverables, ITC supports the VHIE Program Office in the following seven core work areas:

  1. Executive Health Informatics Management and Business Operations Services
  2. Community Engagement Services
  3. Exchange Partner Engagement Services
  4. Direct Messaging Services
  5. Strategic Communication Services
  6. Program Performance and Data Analytics Services
  7. Business Technology Services
Social Security Administration Information Small Business Technology Support Services (SBITSS) – Prime
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