VIENNA, VA – IT Concepts, Inc. (ITC), a dynamic information technology engineering and business consulting services firm, has achieved International Organization for Standardization (ISO) 9001:2015 certification for Project and Program Management, User Centered Application Development, Business Process Re-engineering, and Human Capital Solutions.  These achievements demonstrate and affirm ITC’s ability to consistently deliver effective quality management systems and drive continuous improvements to products, services, and internal processes.  ITC maintains an ISO 9001 compliant Quality Management System ensuring our commitment to customer satisfaction and strengthened performance through constant process improvement.

“The successful implementation of our quality management system and its validation through an external accrediting body means that quality is not just a concept, but a reality at ITC” says Amy Johnson, ITC’s Chief Operating Officer (COO). “ISO 9001 certification reflects our commitment to quality and our commitment to our clients; we are extremely proud of our team.”

The world’s most popular quality management system standard, ISO 9001:2015 helps businesses prove their ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. Obtained through thorough, external audits performed by an independent accredited registrar company, the certification aims to enhance customer satisfaction through the effective application of a company’s system, including processes for improving the system and assuring compliance with various regulations.

“This certification demonstrates our commitment to our clients’ success, as well as our dedication to making our own organization more efficient.” said Pinakin Patel, President and Chief Executive Officer (CEO). “Our goal is to provide our clients with the highest quality software and services.  Attainment of the ISO 9001 certification provides our current and future clients confidence in our ability to deliver every time.”

A SBA 8(a) participant and CVE certified Service Disabled Veteran Owned Small Business (SDVOSB), ITC is a dynamic information technology engineering and business consulting services firm focused on delivering innovative solutions to our clients.  We provide a broad range of services in program management services; staff augmentation; mission support; information technology strategy; architecture design, software development systems engineering; systems operations and maintenance; and business process re-engineering (BPR).  We have provided these services to a number of federal and state agencies, including the Defense Intelligence Agency, Social Security Administration (SSA), US Treasury, Department of Justice (DOJ), Department of Homeland Security (DHS), and District of Columbia Government.